Terms & Conditions

Privacy Policy | Delivery & Refund Policy

Privacy Policy | back to top

This Privacy Statement tells you how we collect information when you visit this site and what we do with it.

This Privacy Statement is made on behalf of Cartoscope Pty Ltd and all references to "Cartoscope", "we", "us", or "our" in this statement are references to Cartoscope Pty Ltd (ABN 19 001 838 982).

At Cartoscope, we understand the importance you attach to information that identifies you (your 'personal information') and want to help you protect it. We want you to be able to deal with us in full confidence that your personal information will only be dealt with by us in the ways we have described to you and that it will be held securely.

If you submit information to Cartoscope using an electronic form or application or by sending an email we collect that information and use it for the purposes that you have provided it.

If we have asked your permission to keep you informed and up to date on our new products and services and special promotions which we think may interest you, we will respect your right not to receive any unsolicited information.

We won't sell or give our customer lists to third parties for promotions independent of Cartoscope.

The holiday stories you submit for the Cartoscope competition will become the property of Cartoscope and may be reproduced without compensation in promotional material such as holiday guides or in advertising fliers.

This information relates to our current privacy standards. We may vary our privacy standards from time to time. We will notify you of these changes by publishing them in the "Announcements" section on the homepage of this website.

If you have any comments or suggestions regarding our website or this privacy statement please contact us at feedback@maps.com.au.

Delivery & Refund Policy | back to top

Product Information
The website www.maps.com.au is owned and operated by Cartoscope Pty Ltd. All products listed on www.maps.com.au are the latest editions. The maps, guides and area information are regularly updated. Because of the nature of mapping, a map can be out of date the day after it is printed due to changes in infrastructure, geography, name changes etc. All care is taken, but we cannot guarantee that the information is absolutely up to date.

The copyright of all material on www.maps.com.au is held by Cartoscope Pty Ltd and or others. No map, photo or text may be used for any other purpose without the written permission of Cartoscope Pty Ltd. Apply to Cartoscope for permission by emailing info@maps.com.au

Pricing and Availability
Whilst Cartoscope Pty Ltd takes care to ensure the accuracy of descriptions, pricing and availability of goods are subject to change without notice.

Payment Information
All orders are prepaid, unless otherwise pre-arranged. When ordering online, credit card is charged when you place your order. We accept the following forms of payment:
On Line: Visa, MasterCard
Via Post: Money order, Cheque, Direct Deposit

Shipping Information
For products ordered for delivery within Australia postage and handling is included in the quoted price. For overseas deliveries add $15 Australian to price. Orders for products which are in stock are generally processed and posted on the next working day after the order has been received.

Shipping Errors
Cartoscope Pty Ltd will not be held responsible for mistakes made by the Post Office and couriers, whilst we use quality carriers, errors may occur.

Return Policy
Returning Defective Merchandise
We will replace any defective merchandise purchased from www.maps.com.au provided it is returned within 7 days of the purchase date.

Returning Non-defective Merchandise
All non-defective unopened merchandise can be returned within 7 days for a refund minus a 15% restocking fee, or credit towards another purchase from www.maps.com.au.

For All Returns
All returns must be pre-arranged by emailing info@maps.com.au All returns or exchanges must be arranged within 7 days of the purchase date.

Shipping charges are non-refundable on any purchase from www.maps.com.au The buyer is responsible for shipping all merchandise back to our location for returns or exchanges.

Privacy Statement
At Cartoscope Pty Ltd, we are strongly committed to ensuring the privacy of our customers. The policies outlined below disclose the information gathering and dissemination practices for www.maps.com.au

Cartoscope Pty Ltd complies with the Privacy Act 1998 (Cth). We will never share or sell your personal information, including your email address, to any third party for any reason.
Cartoscope Pty Ltd does not distribute unsolicited emails or promotions as a result of information gained through this web site. You may be asked to supply your email or postal address for us to send information to you in the future, you can opt out by notifying us at any time in the future.

Cartoscope Pty Ltd may revise these terms at any time. Use of this website is subject to the revised terms.